Cancelation Policy
Welcome to yoursoftwer Cancellation Policy. Here, we outline the process for canceling an order and provide you with the necessary information to manage your order cancellations effectively.
Order Cancellation Procedure
You have the option to cancel your order directly from your confirmation email within 1 hour of placing it. Please follow these steps:
- Locate the "Changed Your Mind?" section in your confirmation email.
- Click the cancellation link provided.
- Complete the cancellation process.
If more than 60 minutes have passed since your order placement, please contact us at support@yoursoftwer.com, and we'll work with you to find an appropriate solution.
Accidental Order Cancellation
In the event that you have accidentally canceled your order on our website and now wish to proceed with the purchase, we recommend placing a new order at the checkout. Should you require assistance or have questions, feel free to reach out to us at support@yoursoftwer.com. We're here to provide support and guidance.
Confirmation of Order Cancellation
If you have successfully canceled your order using the provided link in your order confirmation email, you will receive an additional email confirming the cancellation. If you do not receive a cancellation confirmation email, kindly inform us at support@yoursoftwer.com, including your original #GLO order number, and we will promptly investigate the matter for you.
Cancellation for Orders with Gift Cards
For orders containing gift cards, please contact us at support@yoursoftwer.com as soon as possible if you wish to cancel or modify your order. Please include your # order number and provide details about your cancel/change request. Our team will assist you accordingly.